Warranty Information

5 YEAR LIMITED PARTS AND LABOR WARRANTY
TERMS AND CONDITIONS OF THE MICROCLIMATE 5 YEAR PARTS AND LABOR WARRANTY


WHAT IS COVERED

 

Your Microclimate product is warranted against original defects in materials and workmanship for a
period of 5 years from the date of purchase (unless otherwise stated) , when used in accordance with the operating manual.

Please retain your proof of purchase.  This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your product is in proper operating condition during the warranty period.
The replacement of any part of your product under warranty will not extend the period of warranty. Any parts which are returned and replaced by Microclimate will become the property of Microclimate . Please call Microclimate at +44 1902 895351 for more information. This limited warranty is subject to the following terms:

WHAT IS NOT COVERED
Microclimate shall not be liable for costs, damages or repairs incurred as a result of, due to, or from

  • Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the operating manual.

  • Use of the product other than its intended purpose.

  • Use of parts not in accordance with the Micrcoclimate user manual.

  • Faulty Installation

  • Repairs or alterations carried our by unauthorised parties or agents.

  • Normal wear and tear, including normal wearing parts or where external damage or abuse is diagnosed.

  • Damage as a result of use not in accordance with the rating plate.

  • Damage casued by the user.

In the event of a fault on any parts of your product, do not open the unit and discontinue use straight away.

Please contact Microclimate on 01902 895351.

Any tampering including cutting wire or drilling holes in the casing will render the guarantee void.

If returned within one year of purchase there will be no charge, after this time there will be a return shipping and administration charge of £10 within the UK. International customers please contact us for a return shipping quote.

No liability is accepted other than for the repair of a faulty product. This does not accept your statutory rights.